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If you are concerned about the safety and welfare of a child, please contact Children's Social Care in the relevant area. For Leicester City, Leicestershire County Council and Rutland County Council the relevant contact details and information are:

Leicester City Council

Children’s Duty and Advice Service

Telephone: 0116 454 1004 – referrals must be discussed over the phone in the first instance. This is also the number for emergencies, outside office hours, weekends and bank holidays.

Secure e-mail:

Post: Duty and Advice Service
Halford House
91 Charles Street

A member of the public could visit Customer services on:
91 Granby street
Where a telephone will be given to contact the Duty and Advice Service.

Leicestershire County Council

First Response

Telephone: 0116 305 0005
Fax: 0116 305 0011


Posted: First Response Children’s Duty Team, Leicestershire County Council, County Hall, Glenfield, Leicestershire, LE3 8RF

Rutland County Council

Duty & Assessments

Telephone: 01572 758407
Fax: 01572 758307
E mail:

Post or in person: Rutland County Council, Children’s Duty & Assessments, Catmose, Oakham, Rutland, LE15 6HP

For Leicestershire and Rutland the following number should be used for Emergencies only, outside office hours and at weekends and bank holidays: Tel: (0116) 305 0005

Or contact Leicestershire Police: 0116 222 2222

In an emergency please dial 999